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Customer Service Training Tip – FAQ #9 How Do You Start a Customer Service...

This is the ninth in a series of ten frequently asked questions and answers about customer service. Please feel free to share your answer or comments to these questions. What suggestions do you have to...

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Loyalty Goes Both Ways

Shep Hyken – customer service motivational speaker, author, trainer, and expert – knows how to create loyal customers. In one of his Shepard Letters, his monthly newsletter, he provides another way in...

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